The purpose of this article is to show how a commercial ZEFNET charger owner can setup the ampUp payment system on their chargers.
Step 1:
- Raise a support ticket here for new ampUp labels (see the screenshot below). Make sure the ticket Type is "Sticker Request", and fill out all the details to make sure we can get you the stickers as promptly as possible!
Step 2:
- Once the label has been received, carefully apply the stickers on bottom of the front facia of the charger, ensuring the label is straight. See below for the example of where you can put the sticker.
Step 3:
- Contact the support team (raise a ticket in support.zefenergy.com) with the serial number (starting with HC1C on the side of the charger) and ampUp sticker number mapping. For example, HC1C190912849 (charger serial number) <-> 10983 (ampUp sticker number). List for all chargers enabled.
Step 4:
- The support team will map these ID's against one another, and contact ampUp to walk through their system with the original requester of the stickers. They will enable payments and inform you that the chargers now require you to have the mobile app to start a charging session.
Please Note: if the charger does not have cellular connectivity at the time the car is plugged in, the charger will start by default, and no payment will be taken. This ensures the maximum driver satisfaction.